FAQ

Omantel's iBulk SMS is a bi-lingual SMS portal which enables customers to communicate with their opt-in database within the Sultanate of Oman in an efficient and cost effective manner via the mobile medium.
Mobile alerts, special offers/promotions, contacting mobile workforce, reminder services, greeting customers, marketing, collaboration, personal messaging, entertainment, after sales service, etc.
All you need to use Omantel's iBulk SMS is access to the Internet, a valid account and a list of opt-in mobile phone numbers you wish to interact with.
Generally, your Bulk SMS message(s) will be delivered within seconds, however, this may vary on the volume of messages.
Please view our tariff page for more info.
Omantel’s mobile users within the Sultanate of Oman are not charged for receiving SMS.
Yes, the Omantel's iBulk SMS portal supports opt-in mobile subscriber profiling/categorization.
You can import around 100,000 hand phone numbers in one category through the portal. However, if you want to import more than 100,000 hand phone numbers, please contact us.
Yes, you can. You can enter more than one number or multiple mobile numbers in Quick SMS page. If you are doing so, you have to enter one mobile number in one line.
Yes, you can have your company/brand name as the sender id. The Sender ID can be Alphanumeric and can be up to 11 characters. Also it can only be in English.
No, you cannot change the message header as this remains fixed and as per the registration details provided by you during account setup.
Bulk SMS can be pushed from Saturday – Thursday from 9 am to 8 pm. However, if you need to send messages all through out the day which are non promotional you can contact us so that we can help you.
Yes, you need to make the payment in advance.
You can deposit cash/cheque in Bank Muscat to the below mentioned account details:
Bank: Bank Muscat
Account Name: Infocomm Group LLC
Account No.: 0423010843140019
The Omantel's iBulk SMS Code of Conduct, is a legally binding document that provides the general guidelines required by Omantel iBulk SMS subscriber to follow when using the service.
The Omantel's iBulk SMS Code of Practice, is a legally binding document that provides the general practices required by Omantel iBulk SMS subscriber to follow when using the service.
No, your personal details are kept secure and not provided to third parties unless required by law. Please view our Terms and Conditions for detailed information.